Join Our Team

Whether you start at entry level and work your way up or join us with strong existing qualifications and experience in a senior role, we offer excellent opportunities.

Working as part of a friendly, close-knit team, your skills will never go unnoticed. In fact, alongside a competitive salary, the following rewards (and more!)  are available:

  • Free meals
  • Annual spa membership from just £10
  • Luxury hotel stays for yourself and your loved ones at very special prices
  • Free parking
  • Incentivised staff reward scheme
  • Fun events for you and your family to attend

If you are looking for a job position or career at The Cornwall Hotel, we would love to hear from you! To find out more about current job posts or apply for an advertised position – simply email your CV and covering letter to hr.admin@thecornwall.com

  • Current Openings

    Spa Therapist (Part Time)

    Reservations Sales Specialist (Full or Part Time)

    Receptionist (Part Time)

  • Spa Therapist

    Spa Therapist
    We are looking for a top-notch Spa Therapist trained to NVQ Level 3 or above who will take pride in everything they do. In return we reward our staff with generous staff perks and amazing training opportunities.
    Every member of the team at the Clearing Spa is part of the uninterrupted guest journey which is why we are so passionate about ongoing training. This position is certainly a career choice not a job offering higher than expected level of pay (£8.50 per hour) along with flexible working shifts.
    With a new team at The Clearing Spa you would be joining at an exciting time when the hotel, spa and estate are all evolving.
    You will receive professional training with our exclusive product house – Aromatherapy Associates. Typically gracing the pages of Tatler and treatment rooms of spas in the capital, we are one of the only spas in the South-West to feature these Artisans of Aromatherapy. This is your chance to be personally trained by these highly admired market leaders.

    About the Cornwall Hotel, Spa and Estate
    Reborn on 8th March 2010 the Cornwall Hotel Spa & Estate is a historical 4-star manor house hotel, rejuvenating Clearing Spa and collection of stunning self-catering Woodland Lodges; all set on a beautiful 43-acre backdrop of parkland and a unique arboretum.
    Guests in the hotel have the choice of standard, luxury or superior rooms, lodges and cottages. We have an extensive offering within our bar and brasserie serving food and drinks throughout the day.
    The Clearing Spa has almost 200 local members with guests staying at The Cornwall receiving unlimited access to the spa as part of their stay. Facilities include a healthy juice bar, fitness suite, sauna, steam and infinity pool. In the summer months the doors slide open which creates a tranquil indoor/outdoor environment which showcases the panoramic landscape beyond.

    General Duties include:
    Carrying out a full range of spa services
    Maintaining high standards of cleanliness inside and outside the spa
    Working as a team to enhance the guest journey
    Customer Care
    Our guests have high expectations, which we strive to go above and beyond every single time, working hard to achieve a seamless guest journey from the moment they step into the spa. We have longer than average turnaround times which further enhance the customer experience.
    Key Attributes needed for this role:
    Immaculate presentation and standards
    Professional and happy team player
    Can remain calm under pressure
    Ambitious and dedicated

    Additional Information:
    Experience of working in a similar environment is essential
    Knowledge of Aromatherapy Associates would be an advantage
    Must be trained to NVQ Level 3 with the desire to work for more

    What’s in it for you?
    Staff Perks

    Meals on duty
    Discounted Spa gym membership (£10 per year!)
    Access to staff voucher scheme redeemable at a wide range of high street retailers
    Birthday & Christmas gifts
    Discount on treatments, products, food and beverage
    Staff and Friends/Family accommodation rates
    Christmas lunch served by the management team
    Reward for ‘Staff Member of the month’
    Staff Referral Scheme

    Added Benefits
    Lifelong Learning
    Ongoing Training
    Career Progression and development
    Commission on retail products
    5-hour massage limit
    Access to Childcare Voucher Scheme (if eligible)
    Access employee pension scheme via NEST (if eligible)

    To apply please send your CV to Lauren Roberts, spamanager@thecornwall.com

  • Reservations Sales Specialist (Full or Part Time)

    Full Time position of 40 hours per week or Part Time hours to be discussed at interview!

    Exciting opportunity at The Cornwall Hotel Spa & Estate, we are looking for a dedicated, friendly, motivated & passionate individual to join our sales team.
    You must be pro-active, think out the box and be able to confidently sell & upsell all we have to offer and more!

    The Role:
    • Responsible for the day to day efficient working of the Sales department, in order to maximise occupancy, revenue and yield, in line with company procedures.
    • Responsible for Sales across all revenue streams including Hotel & Self-catering Accommodation, Food & Beverage, Conference & Events and Spa bookings
    • Build relationships with guests and suppliers to ensure both new and repeat business.
    • To ensure that all enquiries are responded to timeously, with in a proactive manner and converted when possible to confirmed bookings.

    Experience and Skills:
    • Successful candidates will have previous hotel sales / reservations experience and will be organised, systematic, sales orientated and possess influencing and negotiating skills.
    • Preferred but not essential working knowledge of Opera, Concept and Outlook systems.
    • High level of customer care skills, face to face, by telephone or electronic communication systems.
    • Possess knowledge of the hotel and tourism industry.

    What’s in it for you?

    Staff Perks
    Meals on duty
    Discounted Spa gym membership (£10 per year!)
    Access to staff voucher scheme redeemable at a wide range of high street retailers
    Birthday & Christmas gifts
    Discount on treatments, products, food and beverage
    Staff and Friends/Family accommodation rates
    Christmas lunch served by the management team
    Reward for ‘Staff Member of the month’
    Staff Referral Scheme
    Added Benefits
    Career Progression and development
    Access to Childcare Voucher Scheme (if eligible)
    Access employee pension scheme via NEST (if eligible)

  • Part Time Receptionist

    24 – 32 hours per week. (overtime possible when available)

    Shifts between 7am-11pm to include weekends and bank holidays.

    This is a 1 year fixed term contract.

    Exciting opportunity at The Cornwall Hotel Spa & Estate, we are looking for a dedicated , friendly, motivated & passionate individual to join our reception team to welcome and look after our guests both in the Hotel.  You must be pro-active, think out the box and be able to confidently sell & up sell all we have to offer and more!

    The Role:

    • Responsible for checking guests in and out and dealing with any enquiries and requests in a professional and courteous manner, providing information on local attractions and events, booking tickets, taxis and restaurants as required.
    • All emails & enquires are responded to in a timely manor and converted where ever possible to confirmed bookings.
    • Assist the Reservations Supervisor in taking reservations for accommodation, spa treatments and food & beverage.
    • Processing guest’s bills and payments and being responsible for the financial reconciliation of your shift to meet company standards.
    Successful candidates will have previous reception experience and preferred but not essential working knowledge of Opera, Concept and outlook systems.

    What’s in it for you?
    • Meals while on duty
    • Discounts on food and beverages
    • Staff Accommodation available
    • Discounted Spa & Gym membership (£10 per year!)
    • Staff Uniform provided
    • Access to staff voucher scheme redeemable at a wide range of high street outlets
    • Access to Childcare Voucher Scheme. (If eligible)
    • Access Employee pension scheme via NEST (If eligible)

    Salary is £8.00 per hour

Check availability